We take your privacy very seriously. We will never ask for more information than what we need to perform the Services, and we will never pass whatever information we do need to a third party.
Information Requested and Submission/Editing Process. As part of the document submission process and account setup, you will provide us with certain information (e.g. your name, email address and phone number) and files (i.e. files to be edited and any reference files) relevant to your project. The information and files you provide will be kept on our password-protected server, to which only our editors and programmers have access. After we finish your project, we will keep a copy of your edited files, as well as any reference files associated with your project, on our Company system for one-hundred and eighty (180) calendar days. After this time period, these files may be automatically deleted. We treat all project files as highly confidential. In other words, we will never disclose these files to anyone without your express written authorization, unless required to do so by a court order or law.
If you are concerned there might be information in your documents or files which you would not like for us to see, please feel free to remove that information before sending your documents to us by replacing any such text with the use of “XXXX” or “______”. This way, we will know where something has been redacted on purpose.
There may be opportunities to receive promotional communications from us or our partners. In that case you may opt-in to receive same (and you may always opt-out at anytime). We may send you surveys (which you can opt-out of at anytime).
However, we may also disclose your information to government agencies, advisors, and other third parties as we determine that may be necessary in the following situations:
- In order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (a) comply with the law requiring such disclosure; (b) protect the rights or property of our company or our affiliated companies; (c) prevent a crime or protect national security or (d) protect the personal safety of the users or the public. In such cases, we may raise or waive any legal objection or right available to us.
- When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; orIn connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. to enforce our website terms and conditions or other agreements or policies.
- In connection with a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Confidentiality of Private Financial Information
We use www.paypal.com exclusively for the processing of all credit/debit card payments. This includes all credit/debit card payments made online or over the phone. The only one who will ever see, or ask for, any of your private financial information would be the operator you authorize to process your payment for you. This operator will ask only for the information necessary for processing your payment and, unless you direct the operator to do otherwise, will not retain any of this information after the payment is processed.
All questions and concerns regarding your privacy may be directed via email to TTEprivacy@gmail.com.